MediBetter Professional Suite (MIA + BOSS) Terms and Conditions

MediBetter Professional Suite (MIA + BOSS) Terms and Conditions 

Welcome to MediBetter’s AI-powered MBS Billing Optimisation and Support Software! We provide a cloud-based platform (Platform) where you can simplify and optimise the billing process for GPs to help unlock missed billing opportunities, enhance revenue and 
improve financial viability and sustainability for General Practices.

In these Terms, when we say you or your, we mean both you and any entity you are authorised to represent (such as your employer). 

When we say we, us, or our, we mean Pate Ventures Pty Ltd T/A Medibetter (ACN 665 806 182).

These Terms form our contract with you and sets out our obligations as a service provider and your obligations as a customer. You cannot use our Services unless you agree to these Terms. 

For questions about these Terms, or to get in touch with us, please email: contact@medibetter.com.au. 

These Terms were last updated on 3 March 2025. 

Our Disclosures 

Please read these Terms carefully before you accept. We draw your attention to the fact that:

• we will handle your personal information in accordance with our privacy policy, available on our website; 
• subject to your Consumer Law Rights: 
  • (where our Services are not ordinarily acquired for personal, domestic or household use or consumption) in respect of any failure by us to comply with relevant Consumer Law Rights, our Liability is limited (at our discretion) to supplying our Services again or paying the cost of having our Services supplied again; 
  • our aggregate liability to you for any Liability arising from or in connection with these Terms will be limited to the amount of any Subscription Fees paid by you to us in respect of the supply of the relevant Services to which the Liability relates; 
  • we will not be liable for Consequential Loss or delays or failures in performance caused or contributed to by an event or circumstance beyond our reasonable control; 
  • your Subscription is for the Subscription Period and cannot be cancelled early, except where these Terms are terminated; 
• at the end of your Subscription Period, your Subscription will automatically renew for the same Subscription Period unless you cancel your Subscription prior to the renewal date; 
• where you engage third parties to operate alongside our Services (for example, any third-party software systems you wish to integrate with our Services), those third parties are independent of us and you are responsible for (meaning we will not be 
  liable for) the goods or services they provide, unless we expressly agree otherwise under clause 2.8 under our Terms and Conditions; and 
• we may receive a benefit (which may include a referral fee or a commission) should you visit certain third party websites through a link on our Platform or AI Chatbot, or for featuring certain goods or services on our Platform or AI Chatbot. 

These Terms do not intend to limit your rights and remedies at law, including any of your Consumer Law Rights. 

Download a copy of our full Terms and Conditions above.